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View license details

Your Robovision AI instance is provided to you under a license. While using the platform, you might need to check the current state of your license.

To view the license state

  1. On the menu, go to System > About.
  2. In the General section, you can view the following license states.
State Description Appearance on the UI Notification label on the menu
Active Your license is active. Active license Not applicable
About to expire License will expire in less than a month. To extend the license, contact license@robovision.ai About to expire license About to expire license notification
Expired You cannot continue using the majority of functions on your Robovision AI instance. To extend the license, contact license@robovision.ai Expired license Expired license notification

Note

You won’t be able to start a new inference after the license expires. However, if you started an inference before the expiration of the license, the inference will keep running.

If the license state is About to expire or Expired, there will be a dialog on every login. It will notify you about the amount of time left on your license and prompt to extend it by contacting license@robovision.ai.

To extend your license, you will need to know your license key. For security purposes, the license key in Robovision AI is masked, and only the last six symbols are displayed.

To copy the license key

  • In the General section of the About page, next to License key, click the copy button.

    License key

Note

License keys are displayed only for cloud versions of Robovision AI. If you're using on-premises Robovision AI, copy your Machine name instead. You can find your Machine name in the General section of the About page.